Do you have a warranty?

Our products have manufacturers warranties.

Such as:

Uskoworks Co cases come with a warranty against factory defects for a period of one year from the date of purchase from wolfsongarchery.com. Wolf Song Archery and Uskoworks Co will not be responsible for damage resulting from customers negligence, or abuse. Nor will we be held responsible for damage caused by aggressive or other improper handling by airport personnel.

Our Cases and Products from Flambeau all have a six month factory warranty.

If you do not receive a copy of the manufacturers warranty with your product please e-mail us at customerservice@wolfsongarchery.com and we will try to help you to get a copy.

 

 

Do you ship to other countries?

Not at this time, we currently only ship to the USA.

Some products do not ship to Alaska, Hawaii.

Most products do not ship to PO/APO Boxes.

Please see Notes at bottom of product pages for information.

 

Can I stop a package that has been shipped?

If it was shipped USPS Post Office NO

If it was shipped UPS we can try but it is not always successful and the fee is $11.00. New UPS Returns Service Rates are now in effect.

I received a package that was damaged in transit. What should I do?

You should contact customer service, at customerservice@wolfsongarchery.com and we will file a claim with the package carrier (UPS or USPS). These claims can take upwards of 30 days.

If the consumer would like a second shipment to be made, they will be charged for the replacement order and be credited for the damaged order upon resolution of the lost package.

 

Do you accept returns?

Yes, see the customer Service page for details.